Terms Of Service


These are the XHola VPN TERMS OF SERVICE associated with our product and how you can use the service while being an active subscriber. Remember to read all terms and conditions thoroughly before subscribing to the service..


INTRODUCTION TO TERMS

A. General Terms

All policies and conditions that fall under (“General Terms”) are regarding the services we provide, how you as a customer use and access XHola VPN, and all the services we offer under the umbrella. Our terms of service also outline how you use and access the XHola VPN website.

B. Terms

All terms under general and specific collectively go hand-in-hand. However, the terms of the user agreement mean to comply with all future changes made to the terms if XHola VPN revises them.

C. Subscription

The subscription services provided by XHola VPN are according to the plan you’ve chosen. However, you will automatically be charged a renewal plan after your subscription plan ends.

We will cease auto-charge only if you cancel your subscription via your google play account settings at any time. Before applying for a subscription, inquire about the services we provide and to what extent you can use them. If, in case you happen to change your payment options or credit card details, contact the support team to update. We’ve covered it ahead in length ahead, under (“Subscription and auto-renewals”).

D. Privacy

XHola VPN collects minimal and insignificant information. For more information on how we process, collect and use information with your association with our service, please read our Privacy Policy.

USER AGREEMENT With XHola VPN

user agreement is the binding legal agreement with “you,” or who represents “you,” and us “XHola VPN.” Upon realization and upon agreeing, you are legally bound to the service. You must comply when: (i) downloading the XHola VPN software or while using it (Software) or website, (ii) using the service on behalf of an organization, agreeing on their behalf.

When you using this app, you legally agree and accept the terms of service. If you find it beyond your abilities, we urge you to refrain from listing yourself with XHola VPN or associating yourself with the website.

Legally accessing the software or website XHola VPN only allows access to the software or the website for users who are 18 or above. All visitors, customers, and affiliates must be of the legal age to act on behalf of a valid legal entity. You have the power to enter into these terms and conditions, affirmations, obligations, and representations, listed in these Terms and abide by them.

Updates to the “Terms of Service” Our website and services are constantly making improvements, fixes, and evolving. Along with modifying the website and software and adding new features and attributes, we may, from time to time, update the Terms of Service accordingly. We aim to change policies and terms following the (i) law; (ii) orders/recommendations of our regulatory authorities; (iii) when adding proficient functionality to the service or updating the older ones, (iv) regulating bug fixes; (v) to prevent abuse on or with the service; (vi) for security and privacy reasons.

We urge you to read the terms and conditions on a regular but timely basis to stay in connection with future minor or major changes. We protect your rights to change payment details. However, with changes to the terms, we abide by promptly informing customers in advance.

SUBSCRIPTION AND AUTO-RENEWALS

Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period, in accordance with the platform you’re using.

Your google play account will be charged for renewal within 24 hours before the end of the current period.

The user may manage subscriptions, and auto-renewal may be turned off by going to the user’s Google Play Account Settings after purchase. You can cancel your account midway through a subscription, but there will be no refund for that.

We are not to be held responsible for the confidentiality and maintenance of your google play account or the account itself. For this, we urge you to take active precautionary measures to secure your password, keeping it private. If, however, your google play account is compromised in any way, you must notify us immediately to take further action.

TERMS OF PRICE AND PAYMENT

Prices of packages All prices mentioned on the checkout google play account creation page are exclusive of the VAT amount. The Tax amount during payment is not identifiable by XHola VPN due to the nature of the payment mode. However, the tax amounts are shown during the final subscription checkout. Make sure to abide by and agree to these terms before making final payments.

Payments As a customer or potential customer, you agree to make full payments if or once you buy into any XHola VPN services. This is to be agreed upon when associated with the XHola VPN service, which also includes all auto-renewal or recurring payments. If payment is not received on the timely basis stated, we are at liberty to cancel your google play account.

Billing All billing information provided by you must be valid and accurate. If the details on billing methods change at any time, you are urged to contact XHola VPN support without delay. Upon agreeing to the terms, you must note that XHola VPN is authorized to charge you once your subscription period ends.

Recurring payments Once you subscribe to the service, regardless of choosing a monthly, annual, or triennial package, you agree that (i) all service payments will fall into auto-renewal and charge you until you unsubscribe it, (ii) you authorized recurring payments, and (ii) all payments to be made to XHola VPN depending on the recurring intervals you agreed to.

Payment processing XHola VPN reserves all rights to retry any failed payments in order to complete transactions that have not yet been received.

Protection against fraud XHola VPN reserves all rights to verify credit/debit card payments before completing your purchase. This is to ensure no fraud takes place on the service. However, note this verification is limited, and no payment card details are stored.

Change in prices XHola VPN is at full rights to make changes to the prices on the website or run altercations to it. These price changes are in accordance with the regulation of the services we offer and maintenance. However, changes in pricing will not in any way affect your current subscription plan. The change in prices will only be practiced on auto-renewal of the subscription. All customers will be notified about the changes before being induced. If existing customers do not agree with the new price changes, they are required to end their subscription.

Change in payment details If or when there are any changes to the payment details you provided initially or currently with the XHola VPN service, you are required to provide them to us to update.

Free Trials There is no free trial available on the XHola VPN service. However, we offer a free version with a daily usage limit which you can take advantage of before you decide to subscribe.

CANCELLATION POLICY

Cancel subscription All customers have the right to cancel their subscription plans or restrict the service from auto-charging you. However, please understand that there are no refunds for google play account cancellation after the given due date. XHola VPN has the right to issue refunds based on several factors that also depend on the mode of payment and whether or not the payments were conducted directly from the website or a third-party source.

LICENSE AGREEMENTS

Software All users can access the services once all payments have been processed. How you use the software must be taken under your responsibilities without breaching the terms and conditions of software or website use. However, XHola VPN has the right to withdraw or terminate user upon violation of the services.

All rights reserved We own all rights to the services XHola VPN offers and can alter the terms at any given time. You, as a user, must comply with the laws and terms stated herein.

Feedback You agree with the terms that XHola VPN can use any and every piece of information to secure and create a better experience for our service and users with the feedback you provide. This allows us to create more solutions with you communicating your queries with us.

LIABILITIES LIMIT

Our services aim to provide safe access to the internet. However, we are in no way to be held responsible for the websites you visit or the risks involved in those sites/content/data. All uses of the internet, the service, or the website are solely at your discretion. XHola VPN aims to provide solutions to online security, but we do not control the nature of the internet and its network. Please refrain from using our services for unlawful content/websites/apps, etc.

DISCLAIMER OF WARRANTIES

XHola VPN is constantly striving to improve how the service works, bringing in newer advancements for our customers. However, despite these efforts, we have no warranty in place for how the service works for you. There is no single software that comes without defects or setbacks. We design our software with complexity but cannot 100% claim it to be completely free from defects, errors, and bugs as no software are. However, we aim to improve and execute to the best of our abilities. Due to changes made to the service and the timely updates, our service “XHola VPN” might not be available from time to time. There can never be a time duration provided for the downtime.

INDEMNIFICATION

By joining our service, you agree to abide by all terms and policies, owning up to using the service at your own will, without placing “us (XHola VPN),” its subsidiaries, and affiliates as liabilities. XHola VPN shall not be held responsible for any damages that fall under others using your google play account without your permission, misconduct to the service by you or your google play account, and misusing the service for unlawful activities.

APPLICATION STORE TERMS

XHola VPN offers apps in various stores across Google Play, Apple App, and the Uptodown. However, apart from reading the terms and conditions on our website, you must first go through the terms on the dedicated Stores. We are not affiliated with the terms of Stores.

CONTACT US

If there are any questions regarding the terms of services lined out, feel free to register a query by contacting our support team via email support@networksignalvpn.com